Working with Property Management Systems: FAQ

How do I connect my Property Management System (PMS) with EveryDoor?
Visit the PMS Connection tab on your EveryDoor Dashboard. Select your PMS from the drop down list (Don’t see it? Contact us at to r...
Fri, 23 Feb, 2018 at 10:07 AM
How often will my EveryDoor bookings update in my Property Management System?
Booking changes will update in the PMS you use automatically every 30 minutes.  If you would like to manually import bookings, that can be done at any t...
Tue, 27 Feb, 2018 at 11:40 AM
What does Import mean?
Import means you are creating a new entry in EveryDoor from your property management system. For example, when adding a property to EveryDoor, you need to I...
Fri, 23 Feb, 2018 at 12:44 PM
What does Link mean?
Link means you can associate an existing EveryDoor entity with the Property Management System (PMS) entity. For example, if you have already added hosts or ...
Fri, 23 Feb, 2018 at 12:45 PM
How do I Link a Host?
To link a host from your PMS, they must already exist in your EveryDoor account. To manually add a host click here and follow the steps.
Fri, 23 Feb, 2018 at 12:41 PM
Will changes made to a Booking or Guest in EveryDoor be synced to AirGMS?
No, Bookings and Guests are not synced, they are imported. If you need to make any changes regarding a Booking or Guest, you must do so from your PMS ac...
Tue, 27 Feb, 2018 at 11:41 AM
Will Instructions and Access Codes automatically sync when updated in EveryDoor?
Yes, Instructions and Access Codes ARE synced.  When the host or the guest makes changes using the EveryDoor system that require different instructions ...
Sat, 10 Feb, 2018 at 10:54 AM
Can I turn off Automatic Messaging from EveryDoor?
Yes, if you would like to: 1) Disable automatic message delivery through EveryDoor 2) Send messages manually, or 3) Control when messages are sent out Y...
Tue, 27 Feb, 2018 at 11:42 AM
Will EveryDoor's Automated Messages be Immediately sent to Guests?
No, when you first link a property with AirGMS, we WILL automatically import all bookings and guests but we WILL NOT automatically deliver access instructio...
Tue, 27 Feb, 2018 at 11:43 AM
Can I turn off EveryDoor's Check-in Automation for select Properties?
Yes, if you would like to disable check-in automation and your Property Management System connection, disconnect the PMS on the by clicking on Edit Property...
Tue, 27 Feb, 2018 at 11:43 AM